Driving License 

• A valid driving license issued in the Latin alphabet is acceptable in Georgia for one year following the car renter's arrival.
• If your license is not in Latin, a notarized translation and official notarization can be arranged before your arrival for an additional cost. Notarized translations of licenses are recognized and accepted by the police.

Age Restrictions

• Drivers who are at least 21 years old and possess a minimum of 1 year of driving experience are automatically insured under all conditions listed below.

Booking the Vehicle

• Online Reservation: Check available vehicles by date and location on www.rentuli.ge and make an online reservation. Reservations are free of charge, and no online prepayment is required.
• Email Reservation: Send your request to [email protected], and we will book a vehicle for you.
• Phone Reservation: Accepted via our 24/7 service hotline at +995 557 10 39 49
• WhatsApp Reservation: Accepted via our 24/7 service WhatsApp at +995 557 10 39 49
• Questions regarding reservations or rental periods can be addressed in the Notes fields on www.rentuli.ge or in WhatsApp and will be answered as soon as possible.
• We recommend to check available vehicles for your rental period by date before proceeding with email or phone reservations.
• During the summer season, we strongly advise reserving a vehicle online before email or phone confirmation.

Editing the Booking

• By email ([email protected]) or phone/WhatsApp (+995 557 10 39 49), 24 hours before the rental start. Booking changes are free of charge.

Cancelling the Booking

• Bookings can be cancelled 24 hours before the rental start via the customer account, email, or WhatsApp.

Conditions of Payment & Deposit

• Standard online reservation does not require a prepayment. Confirmation is sent via an activation link in the car renter’s reservation email.
• Full payment is due on the first day of the rental. This qualifies for a no deposit rental.
• Exceptions apply to some premium class vehicles, which require a deposit as indicated in the "Deposit Required" field during the booking process.

Payment Methods:

• Cash, on the first day of the rental.
• Bank transfer must be requested by email at least 1 week before the rental start and paid by invoice. Payments in GEL are calculated according to the official exchange rate issued by the National Bank of Georgia (https://www.nbg.gov.ge) on the first day of the rental. Bank transfers can be made in EUR or USD according to the issued invoice.

Rental Prices Include:

• All taxes and full insurance (details below)
• Insurance for any number of drivers
• Unlimited mileage

Insurance:

• 100% vehicle insurance for accidents, fire, theft, or third-party damage.
• 100% Third Party Insurance (TPL) with a limit of $50,000.
• All accessories are fully insured.
• No franchise or deductions for accidents, theft, or damage.
• Tires damaged during driving and loss of vehicle keys incur charges of 50 EUR per tire and 100 EUR per key, respectively.
• Damages or losses to the driver, passengers, or property inside the vehicle during the rental period are not covered by insurance (as per Georgian legislation, this should be covered by your travel insurance).

Rules Regarding Timing & Late Return:

• Delays of 2-8 hours incur a charge of 50% of a rental day's price; delays of 8-24 hours will be charged the full day's rate. Delays over 24 hours are charged double unless otherwise negotiated.
• For early returns, a 40% refund is provided for the remaining days, with no refund for returns less than 24 hours early. Car renters must return vehicles on time and contact us immediately for any potential delays.

Delivery & Collection:

• Free delivery to any location in Tbilisi
• Delivery to/from Tbilisi Airport is available for a nominal fee of $30 USD. For those requiring delivery to Kutaisi Airport, a fee of $100 USD applies(one way).
• Standard office hours are from 10 AM to 6 PM, Monday to Friday. 24/7 out-of-hours service is available for pre-booked vehicles, without additional charges.

One Way Rentals:

• National one-way rental prices are automatically calculated based on the vehicle search according to date and location.

Cross Border Rentals & Territorial Restrictions:

• Cross-border rentals are strictly prohibited and are subject to legal penalties under Georgian law. Renters are required to adhere to this policy without exception to ensure compliance and avoid any legal issues during their rental period.

Rules Regarding Fines:

• Car renters are responsible for compensating any fines incurred for parking or traffic violations during the rental period. Fines handed personally are registered in the police database and must be settled before leaving the country. Read more about fines here.

For further details or inquiries, please contact us via WhatsApp or call at +995 557 10 39 49, or email us at [email protected].